FAQ

1. How long does shipping take?

We strive to ship all purchases within 5-7 business working days. The transit time will depend on the local carriers.

2. What is your return policy?

Returns must be requested within 14 days of delivery. The items must be in their original packaging, unopened, and in the same condition as they were delivered. Please note that we do not cover the shipping costs for returns. To request a return, please email us at support@sbgeditions.com.

3. Do you offer refunds?

Yes, we offer refunds for eligible returns. Please refer to our return policy for more information on how to request a refund.

4. What should I do if my items arrive damaged?

If your items arrive damaged during shipping, please email us at support@sbgeditions.com within 5 working days of delivery. Include your order number, a list of the damaged items, images of the damaged items, and confirmation of your shipping address, email address, and contact telephone number.

5. Where can I contact you for further assistance?

You can contact us at contact@sbgeditions.com for any further assistance or inquiries. We are here to help!